11 Questions to Ask Your Property Manager Before Hiring Them

July 17, 2023

If you have investment properties, it’s important to find the right property manager for your needs. Working with an experienced and reliable property manager can make life easier and help ensure that your properties are well-maintained and profitable. However, you know all of this, and this is why you've chosen to go ahead with a property manager. But how do you choose one when searching for property management companies near me? Here are 11 questions to ask to ensure you find the right company for the job!


1. What experience do you have managing rental properties? Firstly, ask about their specific experience with rental OKC property management and how long they have been doing it. In this industry, experience really matters, so make sure you get the full details. If a company doesn't make this information available on its website, call or email and request it.


2. What types of properties do you manage?  Next, the best property management in OKC should be comfortable managing your type of rental property. Are they experienced with single-family homes, multi-unit buildings, or both?


3. How do you choose tradespeople and other professionals? Find out how they choose the tradespeople and other professionals that will work on your properties. Are they licensed, insured, and experienced?


4. How do you handle tenant screening? Also, ask the property manager about their process for tenant screening and how they determine whether a prospective tenant is a good fit for your property. As a property owner, you'll know that finding the right tenant is key to maintaining a successful rental property.


5. How do you handle tenant complaints and maintenance requests? When choosing an advanced property management service, make sure they have a clear process in place for dealing with tenant complaints and handling maintenance requests. Do they have a 24-hour emergency line? Do they need to contact you before taking any action?


6. How involved do you need me to be? Although this sounds like a simple question, it's important to get clarification for property management rentals. Ask the property manager exactly how involved you need to be in the management of your rental property. Do they need to contact you before making any decisions, or can you give them the freedom to make decisions on your behalf?


7. What are your fees? While on this note, you also need to ask about hidden fees and extras. A good property manager will be transparent about their fees and services, so you know exactly what to expect. With all the information regarding fees and payments, you can make an informed decision.


8. What services do you provide? When looking for a property manager, it’s critical to understand the specific services they offer. After all, you don't want to hire a company only to find that they don't offer tenant screening or another basic service. Do they handle marketing and advertising of your rental property? Are they available for tenant check-ins and inspections?


9. How do you handle tenant move-outs? Moving tenants out of your rental property can be a tedious process. Ask the property manager how they handle this situation and what kind of paperwork is required.


10. What does your record-keeping process entail? Every property manager should have a reliable system for record-keeping, so ask the company how they manage rental payments, repairs and maintenance records, and other key documents.


11. Are you available to answer my questions?  Finally, make sure the property manager you choose is available when you need them. Ask them about their availability and how long it takes to respond to inquiries. After all, you need a property manager who will be there for you when you need them.

With all this in mind, you now know how to choose the right property management near me. Asking these 11 questions will ensure that you have all the information you need to make an informed decision - why not contact First Class Property Solutions today for professional, experienced property managers?


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