Services
Resident Benefits Package
At First Class Property Solutions, we want our residents to feel right at home. Our Resident Benefits Package is designed to make renting easier, safer, and more convenient by providing helpful services, added protection, and everyday support.
From renter protection and credit building to maintenance support and resident rewards, RBP gives residents tools to help make the rental experience smoother.
What’s Included in the Resident Benefits Package?
Explore a curated selection of homes designed to suit your unique needs. With detailed listings and professional guidance, we make your home search simple, enjoyable, and efficient from start to finish.
Renters Insurance Program
RBP includes access to a renters insurance program that helps meet lease insurance requirements. Residents may also choose to carry their own individual policy if preferred.
Credit Building
On-time rent payments may be reported to help residents build credit and support future financial goals.
Resident Rewards Program
Rent day can come with rewards. Residents may have access to cash, gift cards, and exclusive discounts that can help save on everyday expenses.
Identity Protection
Adult leaseholders may receive identity protection coverage with monitoring and restoration support.
Filter Delivery Service
For homes requiring HVAC filter changes, filters can be delivered to make replacement easier and help reduce maintenance issues.
On-Demand Pest Control
Residents may have access to pest control support through the RBP program for targeted pest concerns. Quick and easy request process, all done online at https://pest.residentforms.com/.
Online Resident Portal
Residents can access documents and pay rent through an easy-to-use online portal.
Home Buying Assistance
When residents are ready to move from renting to owning, First Class Property Solutions can help guide them through the next step.
Vetted Vendor Network
The vendors who service your home are screened for professionalism, insurance, licensing, and quality standards.
24/7 Maintenance Coordination
Residents can report maintenance concerns online or by phone, including after-hours issues.
More Convenience. More Protection. More Support.
The Resident Benefits Package brings helpful services together in one place. Instead of managing everything separately, residents receive access to tools that support everyday living, maintenance, savings, protection, and future homeownership goals.
Whether you are paying rent, submitting maintenance, changing filters, building credit, or planning your next move, RBP is designed to help make the rental experience easier.
FAQ
Here are a few questions everyone is wanting to know about.
Is the Resident Benefits Package required?
The Resident Benefits Package may be included as part of the lease terms. Please contact our office for details about current package requirements and cost.
Can I use my own renters insurance?
Yes, residents may be able to provide their own renters insurance policy as long as it meets lease requirements.
How does credit building work?
On-time rent payments may be reported to help residents build credit history over time.
How do I submit maintenance requests?
Residents can submit maintenance requests through the online portal or by phone, including after-hours concerns
Does the package help with buying a home later?
Yes. When you are ready to explore homeownership, First Class Property Solutions can help connect you with the right next steps.
How do I get pest control
Quick and easy request process, all done online at http://pest.residentforms.com.
How do I log in to my Credit building site?
All residents (18+) will receive a welcome email from Piñata upon enrollment with an invitation to download the app and create a password.
Reminder emails will continue to be sent each month if they do not download the app right away.
Frequently Asked Questions : https://help.pinata.ai/en/
Learn More
Have Questions About RBP?
We are happy to walk you through what is included and how the Resident Benefits Package works.